User Friendly Download È 102

Summary User Friendly

User Friendly Download È 102 ç [Reading] ➷ User Friendly Author Cliff Kuang – Dcmdirect.co.uk Picked as a book of the year by Fortune magazine'A tour de force an engrossing fusion of scholarly research professional experience and revelations from intrepid firsthand reporting' New York TimesUSE Picked as a book of the year by Fortune magazPicked as a book of the year by Fortune magazine'A tour de force an engrossing fusion of scholarly research professional experience and revelations from intrepid firsthand reporting' New York TimesUSER FRIENDLY is a must read for anyone who loves well designed products―and for the innovators aspiring to make themIt. “Technology should become simpler over time Then it should become simpler still so that it disappears from notice” We take it for granted at least in consumer grade products and services Pampered by instant gratification feedback loops rushing through minimal interfaces we are and accustomed to machines that “just work” Cliff Huang and Robert Fabricant with decades of user experience work under their belts give us a fascinating story of how this idea of “user friendliness” was invented how it evolved and what are the possible trends of the future It is a journey through the most iconic events companies and people defining the design field in the last hundred yearsI have found the most revealing how ease of use of euipment came to prominence only recently despite the obvious in hindsight proofs how catastrophic a bad design can be be it a bomber plane lawn mower or nuclear power station It is difficult for people to change beliefs the notion of “human error” lingered for far too long By the same token new products have to build upon contemporary mental models; if they are too dissimilar then almost nobody will adopt them Early cars experimented with tillers as they were familiar to people with boat piloting experience and nobody had experience with automobiles Sometimes a product is released ahead of its time failing not necessarily of technical shortcomings but rather because nobody has experiences allowing to use it without friction to recognize its metaphorAnother eye opener as technology evolves to be simpler to use it becomes invisible Ultimately the whole environment will anticipate and seamlessly support the needs of customers The forefront of such changes lies in companies which have total control of their environments like Disney in its parks or Carnival with cruise ships There customer journeys can be designed end to end with every component sensors wall screens personnel training engineered and controlled by a single organisation However with projects of such scale seamless experience is threatened by the inability of large organisations to operate under a common vision Politics feuds between departments distrust between teams all of that shows in the finished product as cracks in otherwise smooth experience And once your customers notice the technology behind the magic is goneThe book is filled with many such lessons particularly revealing for readers not educated in the design field Some reviewers claim that it falls short of giving enough detail on how exactly designers work and how companies differ in methodologies That may be true but the authors’ intent is clear to describe a high level overview of many elements comprising the design craft And I cannot state enough how enjoyable is their story Highly recommended

Review ☆ PDF, DOC, TXT, eBook or Kindle ePUB free Õ Cliff Kuang

Stories such as what the nuclear accident at Three Mile Island reveals about the logic of the smartphone how the pressures of the Great Depression and World War II created our faith in social progress through better product design and how a failed vision for Disney World yielded a new paradigm for designed experience. This is one of the must read design books of the year I found USER FRIENDLY to be accessible engaging and deeply informative written with a story driven style that will resonate with seasoned UX designers and the curious fans I'm buying copies not only for my team of designers at work but for my parents and family too

Cliff Kuang Õ 2 Free download

User FriendlySeems like magic when some new gadget seems to know what we want before we know ourselves But why does some design feel intrinsically good and why do some designs last forever while others disappear User Friendly guides readers through the hidden rules governing how design shapes our behaviour told through fascinating. This is an interesting but ultimately disappointing book I was very keen to learn what the authors had to say specifically about User friendly design But their anecdotal research — which would be very interesting — was reported very briefly almost cursorily Their ideas on how designers should incorporate user friendly principles is frankly incoherent Thirty years ago I wrote a book on customer satisfaction in which I discussed the importance of the ‘fit’ — or user friendliness— of the product I was hoping this book would go beyond what I had discovered Unfortunately if they have gained additional insights those insights are not available in the book as written My suggestion 1 Expand the anecdotes so we Reader’s can understand for example how researchers realized the need to change the shapes of different controls or how Apple made products that were user friendly while Microsoft couldn’t 2 Drop the MBA speak Tell your story and your ideas in simple English You have an important message and I hate to see it getting lost Regards